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name: Technical Support Request
description: File a technical support request
labels: ["technical support"]
body:
- type: markdown
attributes:
value: |
Thank you for taking the time to fill out this technical support request form! Please note that technical support requests can expect a response time of two weeks.
- type: textarea
id: expected-outcome
attributes:
label: What outcome were you hoping for?
placeholder: Please be detailed in what you expected to happen
validations:
required: true
- type: textarea
id: actual-outcome
attributes:
label: What outcome actually happened?
placeholder: Please be detailed in what did happen
validations:
required: true
- type: textarea
id: operating-systems
attributes:
label: What operating systems are you seeing the problem on?
validations:
required: true
- type: textarea
id: hackrf_info-output
attributes:
label: What is the output of ```hackrf_info```?
description: Please put the output of the command in the box below or indicate N/A.
validations:
required: true
- type: textarea
id: third-party-software
attributes:
label: Are you using any third-party software?
description: Please list the software you are using with your HackRF or indicate N/A. Please list version numbers where possible.
placeholder: GNU Radio, GQRX, etc.
validations:
required: true
- type: textarea
id: third-party-hardware
attributes:
label: Are you using any third-party hardware?
description: Please list any hardware you are using with your HackRF or indicate N/A.
placeholder: portapack, specialized antenna, etc.
validations:
required: true